Refund Policy
At
Khans Lemon Salons, we value customer satisfaction and strive to provide the best services and products. If you are not completely satisfied with your purchase, we offer a
refund policy under the following terms:
1. Eligibility for Refund
- Refund requests must be made within 14 days of the purchase date.
- A valid purchase slip is required for all refund requests.
- The product must be unused, undamaged, and in its original packaging.
2. Non-Refundable Items
- Gift cards and promotional items.
- Services that have already been availed.
- Products that have been opened, used, or damaged after purchase.
3. Refund Process
- To initiate a refund, visit our store or contact our customer support team.
- After verification, refunds will be processed within 14 business days.
- The refund will be issued to the original payment method used at the time of purchase.
4. Contact Us
For any refund-related queries, please reach out to our
customer service team at:
📧
Email: khansct@gmail.com
📞
Phone: +27 0722427790
